Please enter ALL the information in the form below. The Preferred Jewelers Warranty Specialist will contact you via email to provide you with an RA# to proceed.
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You will receive an email with detailed instructions on how to proceed. Once your repair request has been approved, please download the packing slip to submit with your items to be repaired.
Please note that you must provide shipping to the Preferred Facilitator. All Repairs and return shipping will be covered by Preferred Jewelers International and our designated Repair Facility.
Please save and add your tracking information on the Dashboard under your RA look up page. Please call the Preferred Concierge for assistance if needed. 888-998-8874