Repair Center

Welcome to Repair Center

To apply for an RA number from True Romance please enter the Warranty# below.

When on the Warranty Registration page scroll down to *Product Information* and Click on the *Request RA* Icon on the Product you need to send in for repairs.

Follow the prompts and SUBMIT!

Wait to receive an email from True Romance with your RA for Shipping and processing.

*Please be prepared. You will need to submit a recent picture of the jewelry item when applying for an RA#.
The Retailer is responsible for shipping one way to True Romance. All repairs and return shipping are then covered by True Romance.
Please allow a 14 day turn-around from the day of receiving the item to the Repair Facility.

THEN SHIP TO:
True Romance / Preferred RA# _______
56 West 45th St., Suite 1500
New York, NY 10036
Email: wanda@trbridal.com
Direct: 646 559 7401

If there are any questions please contact Wanda Sanchez from True Romance team at
Email: wanda@trbridal.com
Direct: 646-559-7401

WARRANTIES FOR


Look Up A Warranty From Another Preferred Retailer Location

FOR MORE HELP AND ASSISTANCE PLEASE CALL 888-998-8874